သင္ရွာလိုေသာ အလုပ္မ်ားကို ျမိဳ႕နယ္၊ေဒသ အလိုက္ ခန္႕မွန္းေခ် မိုင္ပတ္လည္သတ္မွတ္ၿပီးရွာနိုင္ပါသည္။
13 Feb 2018

Contract IT Assistant

HQS Co.,Ltd – Posted by HQSYangon, Yangon Region, Myanmar (Burma)

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Job Description

A. QUALIFICATIONS/LANGUAGE PROFICIENCY
– Bachelor’s degree in Computer Sciences, Computer Engineering, Electrical/Electronics Engineering or other relevant field.
– Three to five years of relevant work experience
– Good command of English (4 skills) is required.

B. KNOWLEDGE/EXPERIENCE & SKILLS

– IT and engineering background, work experience in IT assistance, support and helpdesk services to international organizations, verse in the knowledge of hardware/software/networking and interest in learning, cooperative among the colleagues and responsive to the end users.
– Main responsibility involves in three main areas: helpdesk support, hardware and application support and project-based support.

C. GENERAL DUTIES AND RESPONSIBILITIES

– Duties will be assigned to three main areas: helpdesk support, hardware and application support, project-based support. The main responsibilities and activities involve:
– Respond to user calls and provide solutions to the problems, escalate unsolved problems to 2nd level as necessary.
– Always make sure quality user support to the users with satisfaction.
– Properly document solutions to the problems, procedures and hardware statistics
– Control daily, weekly, monthly logs and propose corrective actions.
– Install and maintain client Windows PCs. Assist to the administrators in servers and network installation.
– Ensure the regular backup of the servers and the quality of the backup result.
– Report hardware problems/anomalies and availability of the spares to prevent incidents and shortage.
– Trouble shoot and find the solution to the end-users or other operational problems as required by following procedures/manuals.
– Provide advice to PC users and for their application usage.
– Perform miscellaneous job duties as assigned on project basis.

D. LOCATION OF WORK & DURATION OF POSITION
– Based in Yangon. 8 hrs/day 5 days/week working hour with different working days pattern in a week due to 6 a.m. to 10 a.m.

How to Apply

APPLICATION
Interested applicants should send a resume/CV with cover letter in English by February 26, 2018 to or [email protected] or [email protected] To call 01-507050/ 01-526243

Job Categories: Featured and Information Technology (IT). Job Types: Contract. Salary: 500,000 - 700,000. Job expires in 25 days.

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